Products

If you experience a documented allergic reaction, you may return the product within 7 days of purchase for in-store credit. If a product is found to be defective, it can be exchanged within 7 days for the same item.

Prescription Products

Due to federal regulations, prescription products are non-refundable and may not be exchanged. Please consult with your provider prior to purchasing.

Services Rendered

Once a treatment or service has been performed, it is non-refundable. We are committed to delivering high-quality care and results.

Unused Services or Packages

We do not offer refunds for unused services. Instead, the remaining value will be credited to your account for future use at Silhouette Aesthetics.

Using Your Credit

Credits can be applied toward any future treatment or service. They never expire and offer you full flexibility in how and when you use them.

Transferring Credit

Need to transfer your credit to someone else? No problem—just contact our management team and we’ll help with the process.

Special Circumstances

If a service cannot be completed due to technical issues or unforeseen disruptions on our end, we’ll review the situation and determine a fair resolution.

Provider Transitions

We do not issue refunds due to changes in providers. However, we’ll do our best to ensure a smooth transition and continued quality of care with another member of our team.

Refund Exceptions

Refunds will only be considered if Silhouette Aesthetics is unable to provide the purchased service due to circumstances beyond our control. These cases will be reviewed individually.

Policy Updates

This policy may be updated periodically. Any changes will be communicated in advance.